COVID-19 Shipping/Pickup Update
Our #1 priority is keeping our families and customers safe. We have updated our packing and shipping processes to ensure we do our part, resulting in the possibility of minor delays in your order being shipped or ready for pick-up. Post office trips will be made approximately once per week, depending on order volume and holidays. Depending on when your order was placed, it may not ship for a week-10 days. We are reducing the number of daily pick-ups we schedule, to allow us time to bleach our pick-up spot and reduce the chance of customers arriving at the same time. You will receive an email once your order is ready for pick-up. Please know we are working hard to get your orders to you as quickly as possible! We apologize for the delay, and thank you all for your patience in these trying times!
Free Calgary Pickup
- We offer free YYC pick-up on any order size from SE Calgary.
- Orders are usually packed and ready for pickup once per week. Rush pickups (within reason) can usually be accommodated. Please email firstname.lastname@example.org to arrange.
- Once your order is ready for pickup, you will receive an email with pickup instructions, including the address.
- We offer free Canadian and US shipping on orders over $85 (before tax and discounts) and $6.95 flat rate shipping on orders up to $84.99.
- Orders are normally packed and shipped within one week (see COVID-19 notice above).
- For shipping to Canadian addresses our default is Canada Post Expedited Parcel. Other Canada Post options including international shipping are available at checkout. Please contact us if you would like to arrange shipping with an alternate carrier. Additional handling and shipping costs may be incurred by the purchaser.
- For purchases outside of Canada the buyer is responsible for any import duties/taxes/brokerage fees that may be incurred.
- Though we strive to minimize shipping times (we know you can't wait to show off your new wardrobe!), domestic and especially international transport and cross-border customs delays can vary considerably. Please be patient and feel free to contact us if you have any concerns.