COVID-19 Shipping/Pickup Update
Our #1 priority is keeping our families and customers safe. We have updated our packing and shipping processes to ensure we do our part, resulting in the possibility of minor delays in your order being shipped or ready for pick-up. We are reducing the number of daily pick-ups we schedule, to allow us time to bleach our pick-up spot and reduce the chance of customers arriving at the same time. You will receive an email once your order is ready for pick-up. Please know we are working hard to get your orders to you as quickly as possible! We apologize for the delay, and thank you all for your patience in these trying times!
Free Calgary Pickup
- We offer free YYC pick-up on any order size from SE Calgary.
- Orders are usually packed and ready for pickup once per week. Rush pickups (within reason) can usually be accommodated. Please email firstname.lastname@example.org to arrange.
- Once your order is ready for pickup, you will receive an email with pickup instructions, including the address.
Domestic Shipping Rates and Policies
- We offer free Canadian shipping (Canada Post Expedited Parcel) on orders $100.00 or more (after discounts, before taxes and shipping).
- We offer Canada Post Expedited Parcel at $8.95 to Western Canada and $10.95 outside of Western Canada, flat rate shipping on orders less than $100.00 (after discounts, before taxes and shipping). Actual rates calculated at checkout may differ from, and supersede, these rates.
- Other Canada Post options are available at checkout.
- Orders are normally packed and shipped within one week (see COVID-19 notice above). Please be patient during busy periods (e.g. Christmas, Black Friday), especially during this period of Covid impacts.
U.S. / International Shipping Rates & Policies
- We offer free US shipping (Canada Post Expedited Parcel) on orders of C$100.00 or more (after discounts, before taxes and shipping)
- We offer Canada Post Expedited Parcel to U.S. customers at $10.95 flat rate shipping on orders less than $100.00 (after discounts, before taxes and shipping). Actual rates calculated at checkout may differ from, and supersede, these rates.
- For purchases outside of Canada the buyer is responsible for any and all import duties/taxes/brokerage fees that may be incurred.
- Shipping options for international orders are available at checkout
- Though we strive to minimize shipping times (we know you can't wait to show off your new wardrobe!), U.S. and international transport and cross-border customs delays can vary considerably, especially with the impacts of Covid. Please be patient and feel free to contact us if you have any concerns.